Start with conditions, not a product
Water category, elapsed time, hidden cavities, electrical safety, and material porosity determine the right response. This site does not promise emergency availability.
Build a complete scope
- Existing conditions and likely cause
- Preparation and protection
- Materials, compatibility, and installation details
- Permits, testing, cleanup, and restoration
- Exclusions, warranty terms, and change-order process
Grand Rapids Context
The most recent major flood, in April 2013, crested the Grand River at 21.85 feet after more than three feet of February snowfall melted into already-saturated ground and 9.84 inches of rain fell over 14 days. Grand Rapids participates in the National Flood Insurance Program, and homes near the Grand River and its tributaries can fall inside FEMA Special Flood Hazard Areas where an Elevation Certificate may apply -- exactly the kind of history a water-damage response should account for.